Extending a rental in the ProsRent.com marketplace

  • Once you have landed on the Prosrent.com homepage, log in to your account by clicking the "log in' action at the top right of your screen. 
  • Navigate to your active orders ("Orders" action) and select the "upcoming end date" bucket.
  • Select the order you wish to extend. 
  • Click the "order changes" action button, and select "Date Change" 
  • Once you selected "extend" and have entered all needed information, click the submit action. Your dedicated PR account manager will complete the process for you. 

Calling off a rental in the ProsRent.com marketplace

  • Once you have landed on the Prosrent.com homepage, log in to your account by clicking the "log in' action at the top right of your screen. 
  • Navigate to your "upcoming end date" bucket
  • Select the order you wish to call off. 
  • Click the "order changes" action button, and select "Call off"
  • Enter all needed information, and click the "submit action" button
  • Your dedicated PR account manager will complete the process for you. 
  • Please note, once you issue a call off in the ProsRent.com marketplace, the rental clock stops, and you will not be charged anymore going forward (less overage, damage, and fuel expenses if they exist)